Arlington Ambassador
This course focuses on enhancing customer service skills and providing resources and materials about Arlington and the surrounding area.
Student Walkthrough
Arlington...the World of Wonderful!
L. 1 Arlington Ambassadors and the Arlington Convention & Visitors Bureau
L. 2 Customer's Expectations of Service
L. 3 Circle of Service
L. 4 Moment of Truth
Survey: Hospitality Habits Checklist
Hospitality Habits Checklist
Chapter 1 Quiz
L. 1: Communication and Image
Chapter 2 Quiz
L. 1: Know Your Job
Download: Know Your Job Worksheet
L. 2: How Good is Your Attitude?
Survey: How Positive Is Your Attitude?
L. 4: What is a Customer?
Chapter 3 Quiz: Know Your Job Elements
City on the Verge
L. 1: What is a CVB?
L. 2: Know Your Community
Visit Arlington, TX
L. 3: Arlington Visitor Information
Resources Arlington.org
Test your knowledge of Arlington by using our website to answer the questions below.
Download: Arlington Fun Facts
Social Media Channels More Visitor Resources
L. 1: Ways to communicate clearly
Chapter 5 Quiz
Include a list of items to support the central theme of your page. Bulleted lists are a great way to parse information into digestible pieces.
Learn about customer expectations.
Enhance your customer service skillset.
Get the inside scoop on all things Arlington.